Federal and state government entities and nonprofits are working together to control the spread of the coronavirus and to support the businesses and individuals impacted by the virus and/or the protective measures being taken.
Great Plains Communications is paying close attention to how the COVID-19 (Coronavirus) is affecting our community. They have taken steps to ensure their network is maximized to handle increased capacity and that appropriate measures are being taken to keep employees and clients safe. They will continue to operate throughout this situation, monitoring our network around the clock to ensure our customers’ businesses, homes, schools and healthcare institutions stay connected.
In addition, they are working with customers to accommodate those experiencing a need for Internet access or increased bandwidth as a result of the COVID-19 pandemic. For those individuals that are not current customers, they will install new Internet services at no charge for 60 days. Speed upgrades will be offered to current customers at no charge for a 60-day time period when there is a need for more bandwidth to accomplish business tasks, allow people to work remotely and to enable distance learning capabilities over multiple devices. Finally, they are working with customers to waive late fees and will not terminate service to any customer because they cannot pay their bills due to disruptions caused by the coronavirus pandemic. To have Internet service connected or to upgrade your speed, please contact their Customer Response Center at 888.343.8014.