Fremont Area Medical Center Recognized for Award-Winning Quality Program
10 Apr 2013
Fremont Area Medical Center (FAMC) has been awarded the 2012 Quest for Excellence award from the Nebraska Hospital Association (NHA).
The Quest for Excellence award is a joint initiative of the NHA, CIMRO of Nebraska, the Nebraska Department of Health and Human Services, and the Nebraska Association for Healthcare Quality, Risk and Safety. The Award showcases exemplary and reproducible models of patient care to the rest of the health care community. This was the ninth year for the award, designed to recognize and reward hospitals for their quality improvement achievements.
FAMC was recognized for the successful implementation of a process to improve its procedure for non-urgent blood transfusion, which resulted in a reduction in the total time, and improvements to the overall quality, of the blood transfusion process.
“Great organizations take what they already do well and work to do it even better,” said Peg Kennedy, Vice President and Chief Nurse Executive. “We are continually reviewing our patient care and outcomes to make sure we are delivering care at the highest quality and in a timely manner. We identified an opportunity in the administration of non-urgent blood transfusions and our team studied and evaluated every step in our process and identified multiple improvements to reduce administration time.”
According to Cheryl Kavan, Director of Laboratory Services, and Jayma Brown, Assistant Vice President of Acute Nursing at FAMC, some of these steps included utilizing the electronic medical record system to transmit physician orders for transfusions, new equipment in the laboratory to support standardization and enhanced turn-around times, and a pneumatic tube style of delivering transfusion units from the Lab to the Nursing unit. All of the improvements combined to reduce time for the non-urgent transfusion process by more than thirty minutes. Both Kavan and Brown agree that this time reduction is significant and very favorable for patients and caregivers.
“As with any process improvement initiative, teamwork toward a common goal is key, and that teamwork has been well demonstrated by FAMC’s physicians, nurses, and laboratory staff with non-urgent blood transfusions. All of those team members should be congratulated for their efforts to improve efficiency, effectiveness, and overall care for the blood transfusion patient,” said Kennedy.
For more information about Fremont Area Medical Center’s quality and safety initiatives, please visit www.famc.org. For more information about health care quality leadership, please visit the Nebraska Hospital Association Web site at www.nhanet.org.